Policies & Shipping Info
Returns & Exchange Policy:
Please read before purchasing from our website*
Due to the nature of our products we do not accept returns or do exchanges.
Shipping:
Please be patient with us as we are doing all we can do to speed up the delivery time frame. However some delays may occur due to the impact of COVID-19.
We are a U.K based company so International orders may take a little longer to arrive, we do advise using our Express delivery shipping if you need our products a lot sooner.
All orders are issued with tracking information upon fulfilment, please allow 1-2 days for processing. You'll receive a confirmation email to the email addressed used at checkout.
Orders are sent out Mon-Fri (If you need next day or priority express international please let us know prior to placing an order)
If you have any further queries please email us at customerservices@hdglue.co.uk
Please bear in mind that these are just time frames and orders can and do arrive sooner.
UK:1-2 working days
EU: Standard Tracked 5-7 working days
EU: Express 2-3 working days
Rest of the World: Standard Tracked 10-14 working days
Rest of the World: Express 2-3 working days
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